The staff was knowledgeable and excellent, I'm grateful for their help. the service was good, including freshly cooked breakfasts and a lovely pool. - Got wake up calls free of charge, not bad too. Rewritten: I spent 3 lovely nights at Phu Quoc. the staff were so helpful and knowledgeable, which I appreciated. They provided great service, serving freshly cooked breakfasts and the pool was delightful. Plus, the free wake-up calls were a nice bonus.

Top management, kudos to Brian and Sean! Take personal care of every guest. . Beautiful location of the hotel directly on the beach

Partially poorly qualified personnel, long waiting times, food and drink had to be ordered more often to get it.

Thoroughly enjoyed our pleasant stay there a lot. Charming accommodation, the breakfast was magnificent, magnificent location directly in front of a construction zone. Location: the hotel was near to 1 restaurant restaurant and bar onsite, night markets, and all those who seek a quiet and romantic getaway. What's more, it was 5 mins drive from Long beach. The staff turned out to be really helpful. The services were exceptional, offered us very good free Wi-Fi.

It was a really nice stay for 2 nights. The staff were helpful. A savory and freshly prepared breakfast was provided. I spent 2 nights there and had a wonderful time. the staff were very accommodating and the breakfast they served was delicious and freshly made.

The silence in the whole complex, no roaring Russians or English, it was a wonderful, relaxing silence every day. The whole complex as also the beach was very well-kept and clean and the personnel was very friendly and the breakfast was also very sufficient and good.

Very attentive staff, . clean facilities, . great pool, . Beachvolley court, sports facilities and kayaks free, . Live music for dinner, . good restaurant with a large selection, . large selection of breakfast buffet

Free bikes in poor condition,. too far away from everything ... nothing can be done on foot, . Shuttle goes back exactly once a day, too early for the "night market". Sandy beach - at the time of my stay limited swimming possible because of jellyfish.

The rooms are a nice size and well-equipped, with a private jacuzzi that made it feel like home. the location is exceptionally nice and lovely, around a 10-15 minute walk from Phu Quoc Pearl Farm.

Had a really really nice stay for 2 nights. The staff were super-friendly and exceptionally nice, the breakfast was fresh with lots of food.

The hotel has a good location - it is directly by the sea. The staff was super friendly. The food was very tasty. We'll be back for more.

We have not experienced anything negative.

Spacious room that was really modern and had its own entrance. Loved the private jacuzzi and mini bar for sure. the staff here were super nice and made check-in a breeze! 😊

Nice pool and beach. Generous bowalow... The manager named Phu is great. Very friendly, understanding and helpful. Pleasant check in with a delicious welcome drink

Parking lots for scooters too far away (outside the hotel complex, you are not allowed to drive to the entrance.) I was missing the 4 star service. Cleaning staff unfriendly. Hotel was four times better last year (new head-managers since 3 weeks).

We stayed here for 5 nights and were more than thrilled. It was our 4th vacation on Phu Quoc and we know some hotels on this island. This hotel was the best we have stayed in. It is quiet, far from any construction noise, which is currently normal on Phu Quoc. Clean bungalows-very friendly staff. We can only recommend the hotel and we will book here again next year. Thanks Mercury Phu Quoc for a great time.

The breakfast was tasty, the staff was super friendly, and the sunset views were amazing, making it a great place to stay for its convenient location near the airport.

Functional double room with all the basics like a fridge, kettle, and safe. Super convenient being really close to the airport 🛫.

Delicious and freshly prepared breakfast offering a great variety of tasty options. the location is calm and stunning, but unfortunately close to a construction site. 🍳 Beautiful surroundings though.